Requesting an RMA number for service or repair

If you wish to send your device to Breas Medical for service or repair, you must request an RMA (Return Material Authorisation) number prior to returning your device.

You can obtain your RMA number by calling 01789 293460 with the following information:

  1. Unit model
  2. Serial number
  3. Your name, address and telephone number
  4. Complete description of the malfunction or service required

Click here for more information regarding the returns procedure.

Update of Item 004426

Please be advised that item 004426 (Exhalation Port for Vivo 40, 50 and 60), has been updated following obsolescence of the original version by the manufacturer. This also affects item 005065 (Patient Circuit with Leakage (reusable) Vivo 50). You can find more information here.